1st Block -- Gave out orange time sheets for this week. Completed Handling Difficult Customers worksheet and worksheet page 35. Took quiz on Handling Difficult Customers using responders
3rd Block -- Gave out orange time sheets for this week. Review of Handling Difficult Customers. Completed worksheet page 35 and page 39 (#1-10) from Handling Difficult Customers. Took quiz on Handling Difficult Customers using responders.
Wednesday, October 27, 2010
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